By Cyrus A. Natividad

The University Computer Service Center (UCSC) has been lending technical support and maintenance for online classes.

The University Computer Service Center (UCSC) is always ready to lend technical support and maintenance especially as the University prepared for the fully online class at all levels.  The virtual classes need a stable internet connectivity, an infrastructure, and a Learning Management System.

UCSC Coordinator, Mr. Jojee Roy T. Juarez said, that during the lockdown period the UCSC upgraded its network lines, and installed wifi routers all over the university so that the classrooms will be ready for the online classes. Moreover, their 5 technical staff are always ready to troubleshoot network problems as well as hardware and software concerns. In addition, Mr. Juarez can also be seen in almost every webinar and online meeting for he is the one who sets up the online video conferencing software like Zoom, Webex, Google Meet, and others.

The UCSC also coordinates with the CPU Canvas Project Team with regards to the technical needs of the teachers.

The team is dedicated in “troubleshooting and coordinating with teachers and students in the virtual classroom operation,” said Juarez. Canvas is the official LMS internet platform that is being used in the collegiate and Senior High School levels. On the other hand, the Elementary School will be using Schoology as its LMS, and the Junior High School will be using Genyo Online Interactive Learning Portal.